Starting July 21st – 5–10% off all custom items & made-to-order designs.
Complimentary Gift Boxes on All Purchases - Valid Till Feb 28
Starting July 21st – 5–10% off all custom items & made-to-order designs.
Complimentary Gift Boxes on All Purchases - Valid Till Feb 28
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Below are some common questions about payments
We do not offer a Cash on Delivery option at this time. Payment is required at the time of purchase to validate and process your order.
Yes, you can. Dollar payments are available for international transactions. Kindly send a message using the chat function on the website, to get more information from our sales representatives.
No, we do not accept cryptocurrency payments. Our accepted methods of payment are bank transfers and cash deposits, available in either Naira or USD.
Below are some common questions about our products
Luchysluxe specializes in fine jewelry made from real gold. While our focus is on quality and authenticity, we are exploring the introduction of a limited collection in sterling silver.
We do not price our jewelry by the gram. At Luchysluxe, we focus on creating custom, finely-crafted pieces that are sold at retail markup. Our offerings differ from mass-produced gold jewelry, which is often sold by weight. Our pieces are designed for lifetime use and as potential heirlooms, reflecting a level of craftsmanship and attention to detail that sets them apart
We offer both real diamonds and moissanite in our collections. Each product's description and caption clearly specify the type of gemstone used. Additionally, we can source a variety of other gemstones upon request, based on your budget and preferences.
Our diamonds are priced based on size, carat weight, and clarity, not just the prestige of owning a diamond. Many of our offerings feature diamonds that are less than 0.5 carats per stone, commonly referred to as melee diamonds or diamond chips. In some designs, we use a gold reflector behind the diamond to enhance its appearance. It's worth noting that larger diamonds are rarer and therefore more expensive per carat. To put it simply, a single 1-carat diamond will cost significantly more than an aggregate of 50 small diamonds that also sum up to 1 carat, due to the rarity of larger stones.
Below are some common questions about shipping, returns and exchanges
Shipping within Lagos takes 1 - 3 business days
Other states, 3 -5 business days
International shipping takes 7-10 business days, subject to custom processes at destination.
(Applicable to on hand stock, not pre-orders)
No refunds on items received in good condition. Exchange is available for wrongly delivered items and defective goods only.
Items shipped outside of Nigeria are subject to duties, taxes, handling and/or other miscellaneous charges as defined by the country of import. These fees are not included in the cost of your order and therefore can not be reimbursed by Luchysluxe. Customs regulations in Nigeria require that we display the full product value on the front of the package (this includes products that are purchased at a discounted price or are part of a promotion). Please check with your country’s customs office to determine what these additional costs will be prior to placing your order.
Fedex, DHL & FTD Logistics strictly.
Yes, you can. A mail will be sent to you with tracking details as soon as your package is shipped. Kindly note that we do not have a tracking number for deliveries within Lagos, to follow up with your order, kindly use the chat function on the website home page or send a message to us on whatsapp +234 904 222 2205 or +234 904 222 2206 or Instagram @luchysluxe
